Customer Support
Welcome to Sexyous Customer Support
At Sexyous, we are committed to providing exceptional customer service. If you have any questions, concerns, or need assistance with our products or services, please feel free to refer to the following resources for support.
Contact Information
Customer Support Email: customer.support@sexyous.com
Frequently Asked Questions (FAQs)
Orders & Shipping
- How do I track my order?
- You can track your order by visiting our Order Tracking page and entering your order number and email address.
- What are your shipping options and delivery times?
- We offer standard and expedited shipping. Delivery times depend on your location and chosen shipping method.
Returns & Exchanges
- How can I return an item?
- Please visit our Returns & Exchanges page for detailed instructions.
- Can I exchange an item for a different size or color?
- Yes, we offer exchanges. Refer to our Returns & Exchanges policy for more information.
Product Information
- Are your products ethically sourced?
- Yes, we are committed to ethical sourcing and sustainable practices.
- Do you have a size guide?
- Yes, each product page includes a size guide to help you choose the right fit.
Account & Payment
- How do I create an account?
- You can create an account during the checkout process.
- What payment methods do you accept?
- We accept major credit cards, PayPal, and other secure payment methods.
Technical Support
- I’m having trouble logging into my account. What should I do?
- Try resetting your password. If you continue to experience issues, contact our support team.
Contact Us
Our customer support team is available to assist you with any inquiries or issues. For the fastest response, please reach out via email or phone during business hours. You can also use the live chat feature on our website when available.
Business Hours:
Monday to Friday: 9:00 AM – 5:00 PM (EST)
At Sexyous, we value your feedback and aim to provide a seamless shopping experience. If you require further assistance or have suggestions on how we can improve our services, please don’t hesitate to get in touch.
Thank you for choosing Sexyous!
Note: For urgent inquiries or order-related questions, please contact us directly via phone for immediate assistance.